Clear terms for a live service product.

Hostbook provides restaurant reservation, guest communication, and venue-management tools. Venues are responsible for the accuracy of their listings, reservation policies, guest communications, and operational decisions.

Reservation availability, seating decisions, cancellation rules, no-show policies, deposits, and refund decisions are controlled by the venue. Hostbook facilitates communication between venues and guests but does not guarantee seating or service.

Guests may receive transactional messages related to bookings, confirmations, changes, cancellations, reminders, and venue operations. Marketing or member-list messages should include an unsubscribe option where required.

Questions about a reservation should be directed to the venue. Questions about Hostbook may be sent through the official Hostbook website.