Import common CSV exports
Bring guest profiles and future reservations from the files your current platform can produce.
Migration
Bring the history. Leave the old system behind.
Guided import tools help restaurants map guests and reservations, review problems, resolve duplicates, and preserve the records that make the next service better.
What changes
Switching systems should be a controlled transition, not a blank slate.
Hostbook stages the import, shows the mapping, surfaces invalid rows, and gives the team a review step before operational data is committed.
Map before writing
Match source columns to Hostbook fields and see missing or unused data before an import runs.
Review duplicates deliberately
Compare imported rows with existing guests and choose which identity and details to keep.
Verify readiness
Track staged rows, import status, orphaned records, and confirmation-number backfills before launch.
Included
Detailed where it matters.
Guest CSV import
Reservation CSV import
Column mapping
Validation and staged rows
Duplicate clustering
Merge review
Guest export
Reservation export
Import-job status
Launch-readiness checks