Floorplan-first restaurant operations

Order from chaos.

Reservations, online availability, guest memory, waitlist, messaging, service control, and reporting—built as one clear operating system.

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One real-time system forReservationsFloorplanGuestsWaitlistMessagesReports

One system, every part of service

Built around how a restaurant actually moves.

Hostbook connects the guest journey to the dining room, so each decision has the context it needs.

Run the room

A live floorplan connected to reservations, sections, turns, conflicts, and the people at every table.

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Fill the book

Guest-friendly online booking backed by the actual room, service rules, pacing, and table fit.

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Remember the guest

Profiles, allergies, preferences, visit history, messages, waitlist, and walk-ins in the service flow.

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Floorplan & service

The floorplan is the operating view.

01Guests view

Guests

See who is seated, arriving, late, and coming next—directly on the room.

Names in place

Read names and party sizes without leaving the room.

Arrival risk

Late and unconfirmed guests surface before the door backs up.

Context that moves

Guest details stay attached when the table changes.

02Status view

Status

Follow each table from seating through courses, billing, and reset.

Every course, visible

Read meal progress across the entire room in one glance.

Turn intelligence

See pacing pressure before a table becomes a late turn.

Update from the floor

Move service forward without hunting through records.

03Servers view

Servers

Balance the room using real section and cover pressure.

Sections, drawn live

See ownership and boundaries directly on the room.

True workload

Compare covers and upcoming turns, not only table count.

Rebalance early

Shift pressure before a section becomes overloaded.

04Conflicts view

Conflicts

Turn hidden seating risks into a focused action view.

Only the exceptions

Healthy tables fade so the decisions that matter move forward.

Overlaps in context

Tight turns and occupied-table risks stay tied to the room.

Capacity, made obvious

Spot party-size and assignment problems before service absorbs them.

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Guest booking a restaurant reservation on a mobile phone

Online booking

Availability that answers to the room.

Guests get a clean, venue-branded booking experience. Your team gets requests that already respect the tables, service periods, turn windows, pacing, cutoffs, and combinations.

Guest self-service changes

Allergy and occasion capture

Email-first confirmations

Embeddable booking flow

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Hospitality in focus

Software should give the room back to the people running it.

Less searching. Less re-entry. Less explaining what happened. More time for recognition, judgment, and service.

Guests & waitlist

Remember what makes the welcome personal.

Phone-first guest profiles put visits, preferences, allergies, notes, messages, and waitlist history where hosts can use them.

Visit historyMessage contextQuoted waitsAllergy visibility

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A host greeting a family at the restaurant entrance

Beyond the reservation

Control the shift. Learn from the service.

Timeline planning, live warnings, staff controls, reports, and alternate floorplans share the same source of operational truth.

Hostbook operations timeline showing a full evening of reservations across dining-room tables

Service operations

Timeline, sections, messaging, roles, offline awareness, and undo.

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Reports

Covers, turns, pacing, waitlist conversion, service outcomes, and trends.

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Premium

Distinctive service deserves deeper tools.

Special Events turns one-off services into a complete guest journey. AI Host helps managers plan the room without handing away control.

Premium

Special Events

Hostbook makes hosting your own Special Events absurdly easy. Send invitations to your members, take payments online, and easily accept your guests at the door with online QR tickets.

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Premium

AI Host

Sometimes the floorplan can be a puzzle. AI Host helps you solve it. Balance your server sections, squeeze in those last few walk-ins, or take the heat off the kitchen. All with a simple click.

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Why switch

More of the operating system. Less software sprawl.

Hostbook connects availability, the live room, guest context, staff controls, and migration instead of pricing each workflow as another layer.

WorkflowTypical reservation platformHostbook

Daily operating view

Booking list plus add-ons

Reservation book, live floorplan, and timeline together

Online availability

Generic inventory

Tables, turns, combinations, pacing, cutoffs, and scheduled layouts

Guest context

Separate contact record

Preferences, allergies, visits, notes, messages, and waitlist history

Team control

Support tickets and rigid roles

Configurable PINs, audited overrides, offline awareness, and undo

Special services

A separate ticketing or guest-list tool

Table-backed Special Events with invitations, deposits, and QR check-in

Seating intelligence

Opaque automation or manual reshuffling

Reviewable AI Host proposals with validation, manager apply, and undo

Moving your data

A project or a restart

Guided CSV import, field mapping, review, and duplicate resolution

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A saner commercial model

Pay for the restaurant you run.

Seasonal rooms and seven-night operations should not be forced into the same contract. Compare planned beta tiers and model your monthly bill.

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A clearer way to run the room.

Join the beta list for launch access, plan details, and migration support.

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